Q: What is the minimum order quantity? A: Our minimum order quantity is 1 unit. You can place flexible orders based on your needs. Additionally, accessories can be purchased separately if required, offering a tailored service for your specific needs.
Q: What is the payment process and method? A: The payment method is T/T (telegraphic transfer). Full payment is typically required before shipment. If you have specific payment requirements, please contact our sales team for a customized payment solution.
Q: What is the delivery time? A: Standard products are generally in stock and ready to ship within approximately 3 days. For customized products (such as non-standard designs), delivery times may vary. Please contact our sales team for detailed information on custom lead times.
Q: What advantages does your factory have? A:We are the only company in China with an independent design department, offering comprehensive support from design to delivery. You can provide us with your construction drawings, and we will offer professional installation advice, quantity recommendations, and customized construction plans to ensure the smooth progress of your project.
Q: How do you ensure product quality? A: We have strict quality control and testing procedures for each piece of equipment to ensure it is fully tested and adjusted before leaving the factory. All materials used are from well-known and reputable brands to guarantee the high quality and long-term stability of our products.
Q: What after-sales support do you offer? A: We provide comprehensive after-sales support for every order. Spare parts are included with your shipment to ensure the long-term reliable operation of your equipment. Additionally, we offer professional installation video tutorials, and our expert after-sales team can provide online technical support and repair guidance via video to resolve any issues quickly.
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